Privacy Policy
Fresh Air Cleaning Services At Fresh Air Cleaning Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services. By using our website, you agree to the practices described below
1. Personal Information We Collect
We collect personal details such as your name, phone number, email, billing address, service address, and payment details when you request services or interact with our website.
2. Automatic Data Collection
When you visit our website, we may collect data such as your IP address, device type, browser, operating system, referral links, and browsing patterns through cookies and analytics tools.
3. Purpose of Collection
We collect and use your information for the following purposes:
a)To provide and deliver cleaning services.
b)To process and confirm bookings.
c)To handle payments securely.
d)To improve our website and services.
e)To communicate updates, promotions, and service reminders.
4. Consent
By submitting your personal information through our website or booking services, you consent to its collection and use as described in this policy. You may withdraw consent at any time.
5. Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance user experience, personalize content, and analyze traffic. You may disable cookies in your browser, but certain features may not function correctly.
6. Marketing & Communication
With your consent, we may send you promotional emails, SMS, or calls about our services, special offers, or updates. You may unsubscribe at any time.
7. Data Sharing with Third Parties
We only share your information with trusted service providers such as payment processors, scheduling systems, and IT support. These third parties are contractually obligated to protect your information.
8. Payment Security
We do not store full credit or debit card details on our servers. All payments are processed through secure, PCI-compliant third-party platforms (e.g., Stripe, PayPal, Klarna).
9. Data Retention
We retain your personal information only for as long as necessary to fulfill service requests, meet legal obligations, resolve disputes, or enforce agreements.
10. Children’s Privacy
Our services are not directed at children under 18. We do not knowingly collect personal data from minors. If discovered, such data will be deleted immediately.
11. Customer Reviews & Testimonials
If you provide a review or testimonial, it may be displayed on our website with your consent. You may request removal at any time.
12. Legal Disclosures
We may disclose information if required by law, regulation, or legal process, or if necessary to protect our rights, property, or the safety of others.
13. Security Measures
We use encryption (SSL), firewalls, access controls, and secure hosting to protect your data from unauthorized access, disclosure, or misuse.
14. Your Privacy Rights (GDPR & CCPA)
a)Depending on your location, you may have the right to:
b)Access the personal information we hold about you.
c)Request corrections or updates.
d)Request deletion of your personal information.
e)Restrict or object to processing.
f)Request data portability (a copy of your information in a machine-readable format).
g)Opt-out of the sale of personal information (CCPA).
15. Exercising Your Rights
To exercise your privacy rights, please contact us directly (see Section 20). We will respond within the timelines required by applicable law.
16. Do Not Track (DNT) Signals
Our website does not currently respond to browser “Do Not Track” signals, but you can manage cookies and tracking preferences in your browser settings.
17. International Users
If you are accessing our services from outside the United States, please note that your data may be transferred to and processed in the U.S., where privacy laws may differ from your country.
18. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of third-party sites.
19. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with a new “Last Updated” date.
20. Contact Information
For questions, requests, or concerns regarding this Privacy Policy, please contact us:
Fresh Air Cleaning Services
support@servicesfreshaircleaning.com
804 – 944 – 8505